Welcome to MiniMax H3 AI Video Generator ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website minimax-h3.studio (the "Site") and use our AI text-to-video and image-to-video generation services.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
We collect information that you provide directly to us, as well as information collected automatically when you use our Service.
- Account Information: When you register for an account, we collect your email address, name, and profile picture (if provided via social login).
- User Content: We collect the videos, images, prompts, and references you upload ("Input") and the videos generated or edited by our AI service ("Output").
- Payment Information: If you make a purchase, our third-party payment processor (Stripe) collects your payment details. We do not store your full credit card information.
- Communications: If you contact us directly, we may receive additional information such as your name, email address, and the contents of the message.
- Usage Data: We collect information about your interactions with our Service, such as the pages you visit, the time spent on pages, and the features you use.
- Device Data: We collect information about the device and internet connection you use to access our Service, including IP address, browser type, and operating system.
- Cookies: We use cookies and similar technologies to track activity on our Service and hold certain information. Please see our Cookie Policy for more details.
We use the information we collect to:
- Provide and Improve Service: To operate, maintain, and improve our AI video generation features.
- Process Transactions: To process your payments and manage your subscription.
- Communicate with You: To send you technical notices, updates, security alerts, and support messages.
- Personalize Experience: To remember your preferences and history (e.g., showing your generated videos).
- Analyze Usage: To monitor and analyze trends, usage, and activities in connection with our Service, including with Google Analytics and Microsoft Clarity when enabled.
- User Content: Your uploaded images and generated videos may be stored in Cloudflare R2-compatible object storage and served through our CDN so you can view and download generation results.
- Retention Period: We retain generated videos and related generation metadata for as long as needed to provide account history, downloads, support, abuse prevention, billing records, and service operations. You may request deletion of account data or user content by contacting support@minimax-h3.studio.
- Credits and Billing Records: Credit grants, usage, payments, subscriptions, and refund records are retained as needed for account balance, fraud prevention, tax, accounting, and dispute handling.
- Account Data: We retain your account information as long as your account is active.
We do not sell your personal information. We may share your information with:
- Service Providers: We use third-party service providers to perform services on our behalf, such as:
- fal and AI model providers: For AI video processing and generation request execution.
- Stripe: For payment processing.
- Cloudflare: For hosting, security, caching, storage, and content delivery.
- Google Analytics and Microsoft Clarity: For analytics and product experience diagnostics when enabled.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate data.
- Deletion: Request that we delete your personal data and User Content.
- Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at support@minimax-h3.studio.
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Service is not intended for individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us at: